Inductive content analysis
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Content analysis is a methodology in the social sciences for studying the content of communication. Earl Babbie defines it as "the study of recorded human communications, such as books, websites, paintings and laws."
In this paper, inductive content analysis(Krippendorf,1980) was applied. The primary focus of the analysis was on the comments. The comments contain what the questioners liked about the chosen answer(best answer) or why they like it.
