Question types

In order to identify the relationships between question types and the selection criteria, questions are divided into three groups: 1) information; 2) suggestion and 3) opinion.

For example:

1) Information: How long after purchase can I cancel a plane ticket from Orbitz?

2) Suggestion: What is the best way to store unopened bags of flour for long term storage?

3) Opinion: What is the meaning of Xmas to the beggars and homeless?

• Note*

Those questions do not fall into any category above were labeled as 'Others'.